Welcome to “The Master Dentist,” where we are dedicated to providing exceptional dental services with a focus on patient care and comfort. To ensure a smooth and pleasant experience for all our patients, we have established the following patient policy:
Appointment Scheduling
- Appointments can be scheduled either through our website, over the phone, or in person at our office.
- We encourage patients to schedule appointments in advance to secure their preferred date and time.
Appointment Cancellation and Rescheduling
- If you need to cancel or reschedule your appointment, we kindly request at least 24 hours notice.
- Provide sufficient notice to avoid a cancellation fee.
Late Arrivals
- We understand that unforeseen circumstances may cause delays. However, arriving late for your appointment may result in a shortened appointment time or rescheduling to accommodate other patients.
Patient Information and Confidentiality
- We prioritize patient confidentiality and adhere to all HIPAA regulations.
- Patient information provided to us is kept secure and only used for treatment purposes.
Treatment Plans
- Our dentists will provide a comprehensive treatment plan tailored to each patient’s needs.
- Patients are encouraged to ask questions and seek clarification about their treatment plan.
Patient Comfort
- Your comfort is important to us. We provide a relaxing and welcoming environment to ensure a positive dental experience.
- Please inform us of any concerns or special accommodations you may require during your visit.
Feedback and Suggestions
We value your feedback and strive to improve our services continually. Please feel free to share your thoughts and suggestions with us.
Patient Responsibilities
- Patients are responsible for providing accurate medical history and informing us of any changes or updates.
- Patients are expected to follow post-treatment instructions provided by our dentists for optimal recovery.
Children’s Policy
A parent or legal guardian must accompany children under the age of 18 during their dental appointments.
Referral Policy
We appreciate patient referrals and offer referral programs as a token of our gratitude.
By choosing “The Master Dentist” for your dental needs, you agree to adhere to our patient policy. If you have any questions or concerns regarding our policy, please don’t hesitate to contact us. We look forward to serving you and providing you with exceptional dental care.